What Clients Say About Our Services at NW Billing Solutions


M. Hibner., MD, PhD

I have been working with Janelle for 1 ½ years and she has truly turned the finances of my medical office around. I am in a remarkably busy pelvic pain/pelvic surgery practice with numerous patients coming from out of state and out of the country. Within 2 months of Janelle starting, we have noticed a significant increase in revenue to the levels not seen before. She is very knowledgeable about billing and diligently follows up with insurance companies on every claim and every unpaid bill. She is also a great resource to my patients providing them with estimates for surgeries, collecting deductibles and other fees. My practice manager and all my office staff love working with her because of her wonderful personality and the fact that she is always available for call if needed. She is not only a great biller but also a great friend to all of us. I really cannot imagine running my practice without Janelle’s help and I hope that we will continue to work together for many years ahead.


Dr. E. Owens, D.C., Ph.C.

We sought out NW billing solutions to solve our problem of billing staff turnover. We hired Janelle and have never looked back!  She worked tirelessly to get our account receivables under control, and helped us update our outdated billing software.  Now, Janelle keeps us up to date and even works with my front desk admin staff if problems arise.  I can't recommend her enough!    


Dr. E. Owens, D.C., Ph.C.

M. VanWinkle, RD, BA, MS

Janelle Guerrero came highly recommended to me and I'm so happy I made the switch from a previous billing manager to Janelle. 

My accounts receivable was a mess when I hired Northwest Billing Solutions. Janelle was able to clean everything up within a few weeks and significantly decrease my accounts receivable.

It's really hard to find someone who loves their job and who is good at it. This is Janelle. She is timely, efficient, organized, and responsive; my clients love her too. 

You absolutely cannot go wrong if you hire Janelle. I don't know what I would do without her.