Your end-to-end billing solution

Designated Account Representative

Your office will have a designated account representative that may be contacted at anytime to assist you with your billing needs, questions or concerns. Your account representative serves as an extension of your support staff and will be familiar with your clinic policies and procedures. Your account representative routinely communicates with your office to keep you updated on insurance changes and account related issues.

Front office training and consulting

We offer front office training or seminars to assist you in improving or streamlining your practice. Your front office staff may be trained in insurance verification, charge postings with correct modifiers use, payment posting with review of EOB for correct fee schedule payment, account follow-up, and collection work.

Insurance Verification

NW Billing Solutions works with State Labor and Industries, DSHS, Medicare, and all commercial payors to verify insurance benefits and obtain necessary authorizations for each new patient. We also verify the allowed diagnosis and CPT codes based on patient benefits.

Billing Software

NW Billing Solutions offers the use of our licensed medical billing software for a monthly fee, or, we can log in to your web based software to complete daily billing services.

Charge Entry & Payment Posting

NW Billing Solutions sends electronic and paper claims daily on your behalf as appropriate. We offer several options to transmit patient charges and work directly with your office staff to ensure a seamless transfer. We audit all postings prior to submitting charges to the insurance companies and communicate any errors with you and your staff. Payments are posted daily.

Account Follow-up and Collections

NW Billing Solutions follows the Life Cycle of Accounts starting at seven days after the charges are transmitted to the insurance companies. We serve as your liaison to the insurance companies on behalf of your office and your patients. Our goal is to have a 30-day or less DSO (Days Sales Outstanding) given all data provided by your office is accurate and current. Your designated account representative works with your patients to set-up payment plans that correspond with your practice guidelines and policies. NW Billing Solutions utilizes an outside collection agency for accounts that are past due by 120 days or more. We provide you account details and ask for approval prior to sending an account to the collection agency.

Patient Statement Processing

NW Billing Solutions can customize your monthly patient statements with your company logo and billing information. Your account representative regularly follows-up with your patients on each unpaid statement.

Customized Reports

NW Billing Solutions offers a wide range of reports to help track your revenue, collections, adjustments, bad debt or professional courtesy write-offs, and DSO (Days Sales Outstanding).